What are broadcasts?

Broadcasts are messages that are sent to your whole members list or groups in your list.
With Broadcasts you can send simple messages or flows. 

Can I schedule my broadcasts?‍

Yep! You can schedule simple messages and flows. Learn how to schedule your messages.

Tip: You can adjust your broadcast quiet hours and send speed settings via Broadcast Advanced Options on the Review your Message step.

Create and send a broadcast

1. Click on Broadcast in the left side navigation.
2. Name your broadcast. You can also include a date/time.
3. Select your audience group from the drop-down menu. To send a message to your whole list, click All, otherwise select your group(s).
4. Optionally, select groups of members that you would like to exclude from the broadcast.
5. Select if you would like to send a simple message or a flow.
   

If you are sending a simple message

1. Draft your message, including dynamic fields.
2. If you would like to include an image, video, or audio attachment (MMS), click the paper clip at the bottom of the compose window, and attach your file.
3. Ensure your message is TCPA compliant. Learn more about TCPA guidelines.
4. Test your message. Learn how to test your messages.
5. Click Review before sending  if you’d like to send your message right away, or click Schedule for Later if you’d like to send your message at a specific time.
6. Confirm your message. You can see samples of your message with dynamic fields populated.
7. Click Send.

If you are sending a flow

1. Toggle to flow in the broadcast window.
2. Select a flow from the drop down menu.
3. Ensure your flow is TCPA compliant. Learn more about TCPA guidelines.‍
4. Click Review before sending if you’d like to send your flow right away, or click Schedule for Later if you’d like to send your flow at a specific time. Learn how to schedule your flows.‍
5. Confirm your flow. You can see samples of the first message in your flow with dynamic fields populated.
6. Click Send.

Once you click “Send”, you can monitor your broadcast's progress in real time or review your engagement and delivery rates when your send is complete! Learn more.